Privacy and Security
Lifetime Replacement Warranty
Register your product at our website within 14 days from the purchase date to activate our lifetime replacement warranty.
It is our goal to have complete customer satisfaction. We will provide a replacement or refund for your product, should there be any defect from the manufacturer or from shipping and handling. If we are unable to send a replacement (should the item be discontinued), we will offer a refund or a new equal product.
Our Lifetime Replacement Warranty covers one (1) replacement of the originally purchased product for damage incurred from user error. Subsequent replacements (except product defects) are not covered by this warranty.
HOOMIL may request return shipping of a defective product for analysis at HOOMIL’s own discretion.
Returns and Refunds
You may return the unopened new items in original package within 2 days of delivery for a full refund except shipping charge. Items used can not be returned.
HOOMIL will cover return shipping costs for any issues that are the direct result of an error or quality-relating issue made on our end, such as: receiving a damaged or defective item(s), or having been shipped an incorrect product. All other return costs/shipping fees will be covered at our discretion.
PLEASE SAVE ORIGINAL BOX AND ITEM FOR UPS INSPECTION, IN SOME CASES, WE WILL ASK YOU TO TAKE PICTURES FOR UPS INSPECTIONS. YOUR ITEM WILL BE REPLACED IMMEDIATELY.